In the past, there were basically two ways to contact your courier company. You could either stop in directly at their offices, or you could call them on the telephone. Communication technology however, has advanced a great deal over the last several years. Now, most messenger services in Chicago will have several options for their clients to contact them with, most of which can be used to request any function of the courier company.
The telephone is still a great way for getting in touch with your courier company, and is even more convenient than before due to the fact that almost everyone now carries a cellular phone with them everywhere that they go. Some couriers have even embraced cellular technology further, and have implemented limited systems where you can send or receive messages from the courier via text message.
Email is probably the second most common way by which to contact a courier today. Every courier company will usually have a number of different email addresses by which they can be contacted. Email holds the advantage over phone calls in that it can often be quicker to send an email, and it can be easier to make sure all the details of your order are written down correctly. The downside to emails is that they can sometimes be overlooked, and that they sometimes take time to answer, which can make the telephone the preferred method if the situation is urgent.
There are also web contacts for most courier companies beyond just their email addresses. Many couriers have forms on their websites which you can interact with them through. This includes forms for everything from opening a new account to placing an order. For completing a specific function, this can be one of the best ways to contact a courier.
There are a lot of different ways to contact a courier now. The important thing is to realize that the best way to contact them can be different depending on the situation for which you are contacting them. The best thing about having all of these options is that it allows you to select the best method for each situation, rather than having to make a phone call every time you need to communicate something to your courier. If an email or web communication would be more efficient or faster for your specific concern, you can now use that instead.