Not even courier drivers are immune from the common cold, and it is just a fact of life that anyone, in any line of business can come down with an illness from time to time. Today's business world is very unforgiving of delays though, and we work in an instant gratification and no margin of error environment every day. This means that if the driver for your messengers company suddenly comes down with the flu, you need to be able to find a way to replace them without your business being disrupted.
Rightly so, the courier companies in most situations don't want your business to be disrupted either, because they know full well the likelihood that if someone can't get a replacement driver out their clients will just turn to another same day delivery service somewhere else in the city. No one can afford to let business slip through their fingers, so most couriers are going to have two systems in place to help be sure that your deliveries can still get made even when your regular driver has a sick day.
First of all, if you only have a pickup which is made on a scheduled route, they will have a backup driver in place to take over the sick driver's route. GPS maps and easy dispatch instructions which are uploaded wirelessly to the drivers make for a seamless transition on delivery routes, and all courier companies are going to make sure that they have enough on - call and back up drivers to cover in the event of illness. You might see another face picking up your package, but other than that you shouldn't notice any difference in the service you receive.
Many couriers are also going to have a pool of backup drivers to make available to you in the event that you hire a driver from their company full time to complete your delivery needs around the city. This is common for businesses which require a steady flow of deliveries made throughout the day, and no courier could represent a serious glitch in the business. Therefore, if this is how you make your deliveries you should simply have to inquire about hourly drivers from the courier company and they should be able to put your directly in touch with the drivers so you can hire them and arrange for them to get started right away.
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