Its not often New Zealanders change their insurance companies. It usually takes a very bad customer service experience before we start to search for a new provider.
If you find yourself in this position, follow the advice laid out in this article to make sure you get the best deal on your next New Zealand insurance policy.
You should obtain at the very least, three quotes from different NZ insurance companies. This will provide a good base from which to compare policies on their terms and prices. Look for tools online that will speed the process up. www.my insurance guide.co.nz is a great online resource designed for the New Zealand insurance market.
Make sure the information you need for your application is current and accurate. Things like the increased value of your property, any new additions such as a swimming pool or garage should be provided to prospective suppliers. This will ensure your receive a quote that will compensate you for the real value of your products.
Ask prospective insurance companies whether you qualify for any discounts. Some NZ insurance companies provide discounts for senior citizens, long term customers or customers that have all their policies with them. It’s a situation where if you don’t ask the insurance company certainly won’t offer it. Insurance companies know that they need to keep their clients for as long as possible as to improve their margins. Negotiating with them will often result in a cost effective outcome!
Ask you new prospective insurance company what percentage of claims are paid out. This will provide a good point of comparison. This is an important point because a company that has a history of not paying out claims may mean your claims will be unfairly rejected one day. A good way to find out is to conduct searches on Google using the insurance companies name and keywords such as “didn’t pay out”, “bad company”, and “rejected my claim.” With so many review sites online these days, any bad customer experiences are posted online for all to read. It’s a quick and easy way to get un bias, free insurance company reviews.
When receiving quotes from a NZ insurance company, ask for a reference number as this will allow you to refer back to the conversation should the company renege on a promise. Any good insurance company will provide you with a reference number as part of good customer relationship management.
Changing New Zealand insurance companies can provide a good opportunity to record and catalog your belongings. Make a list of the serial numbers of expensive pieces of property. Taking photos will also speed up the claims process should your belongings get stolen. Although it can be a long and painful process, it is well worth is should your house get burgled and your possessions stolen.
Changing insurance companies doesn’t have to be a long painful process. Searching for a new NZ insurance company could end up saving you money!
Author Resource:
My Insurance Guide is a comprehensive online insurance resource that helps New Zealanders save time and money when purchasing insurance. Visit http://www.my-insurance-guide.co.nz now!
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