The hotel industry is broken down into three separate categories: extended stay, limited service and full service. While the exact hotel facilities a guest can expect are going to change from property to property, there are some core items that should be present at each level. Here is a quick overview of what can be expected at each level.
An extended stay property is lodging that is long term. These are very popular among people that are relocating to a new area and permanent accommodations are not ready or have not been found yet. Room rates are generally very low, but so are the amenities that are offered. Some properties are a bit more welcoming than others, but most will offer little more than a room.
For the most part, you are getting a room, laundry facilities and a parking space. Some of the higher end places will have pools, but that is something that should be considered a bonus. They are generally very clean places, but will only offer maid service once or twice a week. The reason that they are cheaper is because of the low overhead costs in regards to staff.
The next category is a limited service hotel. The hotel facilities offered vary greatly as this is a highly contested market and profits are very high. Because some of these properties are in direct competition with full service hotels, they will offer a few more amenities than a run of the mill travel lodge.
Limited service properties will usually offer maid service every day and having something like a workout room or pool is possible. If they have meeting rooms, they will be very small and very limited. Some limited service properties are now offering free breakfasts as a way to entice the full service guests away from the other properties.
Full service hotels far and away have the best hotel facilities, but the rates are generally much higher than the first two categories. To get the best rates, guests should actually look for properties that are located close to limited service properties as they are often forced to lower their rates in order to fill the house.
Examples of full service hotels are Marriott, Hilton and Crowne Plaza. Where limited service loyalty programs are basically useless other than getting points for rooms, full service hotels treat their highest level VIP members like Kings. Free breakfast, cocktail hours and turn down service are but a few of the perks. The hotel should also have a fully equipped fitness club, pool (when possible), snack shop, full service restaurant, banquet facilities and exceptional meeting rooms.
While all of these types of lodging facilities serve their purpose, a full service hotel is where to go when pampering is desired. Their staffs are trained (or at least they should be) to make every wish of a guest come true. After all, the guest is paying for full service and they have every right to expect to receive it.
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